A curated collection of technical documentation, user guides, and editorial writing spanning 26 years of professional practice.
Acme Software Inc.
End-to-end API reference documentation for a REST API serving 50,000+ developers. Includes authentication flows, endpoint references, code samples in four languages, and error handling guides.
Bright Systems LLC
Rewrote and restructured a 300-page legacy user guide into a modular, task-based help center. Reduced average time-to-first-success by 40% in post-launch user testing.
WordCraft Communications
A series of illustrated installation and maintenance manuals for industrial hardware. Coordinated with engineers and illustrators to produce print-ready PDFs and web-based versions.
Bright Systems LLC
Developed a comprehensive writing and style guide adopted across three product lines and two offices. Covers voice and tone, terminology, UI text patterns, and accessibility guidelines.
Write the Docs Blog
A widely-shared introductory article on adopting docs-as-code workflows in enterprise teams. Covers Git basics, static site generators, and CI/CD pipelines for documentation.
Angie the Word Nerd (personal blog)
An editorial piece on the real-world impact of plain language in medical, legal, and government communications. Featured in the STC newsletter.
TechWhirl Magazine
A data-driven opinion piece examining how poor documentation affects support costs, user retention, and developer trust. Cited in three industry reports.
These are just highlights. Get in touch and I'll share samples tailored to your project needs.
Get in touch